Parking
All patients are encouraged to access ample parking available along the front of the surgery. These parking spaces have a 2 hour limit. A limited number of disabled parking spaces are also available. Please note that street parking is patrolled by Parking Rangers regularly and it is wise to park REAR to kerb.
Public Transport
If you are coming from somewhere local, the 470 and 469 buses stop at Booth St at Nelson St which is 3 minute walk to our practice. Alternatively, the 413, 440, 480 and 483 stop at Parramatta Rd at Mallett St which is a 7 minute walk to our practice. The closest train station to us is Stanmore station which is a 25 minute walk away from our practice, though if you are coming by train it is recommended to alight at Central and change to the 470 bus at Railway Square.
Patient Feedback
We value your feedback and encourage you to complete a general feedback questionnaire available in our waiting room, or by emailing us. We endeavour to respond to your suggestions as soon as possible and to continuously improve our service. From time to time we might also ask you to complete a confidential evaluation questionnaire as part of AGPAL accreditation.
If you are unhappy with any aspect of the care that you receive from Annandale General Practice, then please let us know. Talk to either your doctor or the receptionist, and we will try our best to help. We believe problems are best resolved within the Practice as this helps us to continuously improve. If however, the problem is not resolved, you may wish to contact the NSW state government authority for dealing with medical complaints. The address is Health Care Complaints Commission, Locked Bag 18, Strawberry Hills NSW 2012.